SMS Terms of Service

 

For Job Applicants and Candidates

Effective Date: November 2, 2026 | Version: 1.0

These SMS Terms of Service (“Terms”) govern text message (“SMS”) communications sent by Transportation Insight, LLC and Nolan Transportation Group, LLC (together, “TI/NTG,” “the Company,” “we,” “us,” or “our”) to individuals who apply for employment with us (“you” or “Candidate”) in connection with the recruiting and hiring process. These Terms are incorporated into, and should be read together with, our Candidate Privacy Policy referenced in Section 9 below.

By opting in to receive SMS messages from us — including by checking the applicable consent box during your online application, replying to an initial opt-in text with an affirmative keyword (e.g., YES or START), or otherwise providing express consent — you agree to these Terms.

1. Program Description

When you opt in to receive SMS messages, we may send you text messages related to your job application, including:

  • Application status updates;
  • Interview scheduling, coordination, and confirmations;
  • Reminders and follow-ups; and
  • Other recruiting-related communications, including offer-related messages.

This program is limited to recruiting-related, informational communications. We do not use this SMS program to send marketing or promotional messages, and we do not sell or share your mobile number or SMS consent with third parties for their marketing use.

2. Consent Is Voluntary

Providing your mobile number and opting in to this SMS program is voluntary and is not a condition of applying for, or being considered for, employment with us. If you do not opt in, or if you later opt out, we will continue to communicate with you about your application by phone or email, and your candidacy will not be affected.

3. How to Cancel (Opt Out)

You may cancel this SMS service, and revoke your consent to receive further messages, at any time. You may do so by replying with any of the following industry-standard keywords to any message you receive from us:

  1. STOP
  2. STOPALL
  3. OPTOUT
  4. CANCEL
  5. END
  6. QUIT
  7. UNSUBSCRIBE
  8. REVOKE

These keywords are provided for your convenience and are not the exclusive way to opt out. Consistent with FCC rules, we will also honor a revocation of consent made through any other reasonable method, including by telling your recruiter or point of contact directly (by phone, email, or in person) that you no longer wish to receive text messages, or by contacting us using the information in Section 7 (Help and Support) below.

After you opt out, we may send one final text message confirming that you have been unsubscribed. That confirmation message will not include any marketing or promotional content and will be the only additional message we send following your opt-out request. No further recruiting SMS messages will be sent to you unless and until you opt in again.

4. How to Opt Back In

If you previously opted out and wish to resume receiving recruiting-related text messages, you may opt back in by replying with any of the following keywords:

  1. START
  2. UNSTOP
  3. YES

5. Message Frequency

Message frequency will vary depending on the status of your application and the stage of the hiring process. You should not expect messages on a fixed schedule.

6. Message and Data Rates; Carrier Liability

Message and data rates may apply, depending on your mobile carrier and plan. Please contact your wireless provider for details regarding your text and data plan. Carriers are not liable for delayed or undelivered messages. We are not responsible for any delays, failures, or errors in the transmission of text messages that are outside of our reasonable control, including issues caused by your wireless carrier or device.

7. Help and Support

For help at any time, reply HELP to any message you receive from us, or contact us at [email protected]. You may also contact us using the information in Section 10 (Contact Us) below.

8. Supported Carriers

This SMS program is available on most major U.S. wireless carriers. We are not liable for undelivered or delayed messages caused by carriers that do not support this service. Carrier availability is subject to change without notice.

9. Privacy

Information collected through this SMS program is handled in accordance with our Candidate Privacy Policy, available at: https://www.gobeon.com/candidate-privacy-policy/. No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. All other categories of information sharing are described in the Candidate Privacy Policy and exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for purposes unrelated to facilitating the SMS program itself.

10. Contact Us

If you have questions about these Terms or this SMS program, please contact us at:

Transportation Insight, LLC and Nolan Transportation Group, LLC, Attention: Legal Department

310 Main Ave Way SE, Hickory, NC 28602

Email: [email protected]
Phone: 828-485-5025

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our SMS program or applicable law. The version and effective date at the top of this document indicate when it was most recently revised. Continued participation in the SMS program after an update constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles, except to the extent superseded by applicable federal law, including the Telephone Consumer Protection Act (47 U.S.C. § 227) and its implementing regulations.